A woman named Elizabeth hopped on the call. Next, she put me on hold to call a representative from my bank. Seeing that I was taken aback and unamused, Aria readjusted her tone into a more professional one and carried on with asking for my SSN. “What?” I was so flabbergasted by the comment. I called the number, and I was already annoyed to high hell with this arduous process, but an Apple Card rep named Aria hopped on the line - and had the audacity to laugh at me when I told her my last name, “Tee-hee! I’m sorry - your last name sounds like a cartoon character.” Accept your Apple Card offer to start using your card today.” I’ve finally got my Apple Card, baby! On May 7, I got an Apple Wallet notification that said, “You’re approved. I reapplied for the Apple Card - full name on deck - and waited one day. However, in the legal name field, it said “Kim” instead of “Kimberly,” which didn’t match my photo ID. The message rattled off some reasons why I didn’t get approved and one statement stood out to me: “Ensure your personal information matches your ID.” Bingo! If you recall, when I applied for the Apple Card the first time, my information was already filled out. I decided to re-read the rejection email - perhaps I could find what went wrong there. Unfortunately, two minutes into the call, we were suffering from poor reception issues, and suddenly, the call dropped. In seconds, a notification came to my iPhone and she asked me to tap on it. Soon after, another agent appeared and asked, “So you’re having an issue verifying your Apple ID? Not really sure what is talking about, so I thought I’d get you to explain it.” I told her that I applied for the Apple Card, but got denied because they were unable to ID me - and I wanted more information on what went wrong.ĭispelling her confusion, she said, “Ooh! I see!” She then asked me for my Apple ID. Daniel put me on hold, adding that his department doesn’t handle my issue. I YOLO’d and told him my SSN - yay for identity theft. “You mean my four digit social security number?” I responded. It’s an official number and I saw no signs of phishing. I hesitated and felt uneasy I double checked the number I called and looked at the email. An Apple Card rep named Daniel picked up I told him I wanted to know why my application was denied. Why would they deny my application? I called the number on the bottom of the email - 1-8to understand why the hell they rejected me. How dare they! I’m an upstanding American citizen who pays her taxes. However, I got the thumbs up after submitting the photos a second time.Īpple Card application denial (Image credit: Future) The first time I did it, I received an error message that my scanned ID wasn’t clear enough. A viewfinder popped up and I scanned the front and back of my ID. To make sure that I’m not an imposter, Apple required me to upload my photo ID (either a state ID or a driver’s license). (Don’t be lazy and skip this part - it tells you how to avoid paying interest on purchases.) I hit Agree and that’s it. Next, a window appeared explaining the Apple Card’s Terms and Conditions. Requesting prying personal information is par for the course when you’re signing up for any financial service.) (I’m kidding about the last three, of course. I was also asked to enter my address, full Social Security number (SSN), citizenship, estimated annual income, blood type, a 3D scan of my eyeballs, and my deepest darkest secrets. (This is where I made my first mistake, which I’ll discuss later) All of my information was already filled out without me having to lift a finger, so I quickly glanced at it and zipped past it. Next, a page with all of my information - my first name, surname, date of birth and phone number - appeared. Arrow pointing at Apple for Apple Card (Image credit: Future)
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